Users receive email notifications containing grayscale images of the exterior, address side of incoming letter-sized mailpieces that are arriving soon. Informed Delivery allows users to interact with their incoming mail and packages in one convenient, online location. Informed Delivery allows users to take action before important items reach their mailbox, while offering mailers an unprecedented opportunity to engage users through synchronized direct mail and digital marketing campaigns.

Informed Delivery benefits the entire household, ensuring that everyone has visibility into mail and package delivery each day. USPS is now using those images to provide digital notifications to users in advance of the delivery of physical mail. To automate the sortation and delivery of mail, the United States Postal Service® (USPS) digitally images the front of letter-sized mailpieces that run through automation equipment. Informed Delivery makes mail more convenient by allowing users to view what is coming to their mailbox whenever, wherever – even while traveling – on a computer, tablet or mobile device. Informed Delivery is a free and optional notification service that gives residential consumers the ability to digitally preview their letter-sized mailpieces and manage their packages scheduled to arrive soon.

Be back soon images